Terms of service

Please note that for hygiene and safety reasons, Liona does not accept returns or exchanges on opened or used products.

If your order arrives damaged, defective, or incorrect, contact hello@liona.co.za within 7 days of delivery for assistance.

All damaged or incorrect items must be returned for verification before a replacement is sent.

If you’ve changed your mind, unopened items in their original condition may be exchanged within 7 days of delivery, with courier costs for your account.